Acwady built Acwady as a business website. This service is provided by Acwady and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, you consent to the collection and use of information in connection with this Policy. The personal information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Akwadi unless otherwise defined in this Privacy Policy.

What data may we collect from you?

We may collect and process the following data:

• Data that you provide by filling out forms on the Site, including data provided when registering to use the Site and other shared registrations (for example, social media logins), subscribing to our services, posting materials, or requesting other services.

• Data you provide when you enter a competition or promotion through our site, complete a survey or poll, or provide reviews, testimonials or feedback.

•Data that you provide to us, or that we may collect from you, when you inform us of any difficulty you encounter when using our site.

•Correspondence history if you contact us.

• General, aggregated, demographic and non-personal data.

• If you access the Site, we may be able to access details about your location and the location of your mobile device, including your unique device identifier.

• Details of the transactions you have conducted through our website and details of our preparation and delivery of the goods you have requested.

• Details about your computer, including, for example, your IP address, operating system and browser type, as well as data relating to your general use of the Internet (for example: by using technology that stores data on or accessing your device, Such as cookies, conversion tracking code, web beacons, etc. (collectively referred to as “Cookies”).

• Your e-mail address that was provided to us by third parties who confirmed to us that they obtained your consent to share your e-mail address.

• Any other data we consider necessary to enhance your experience using the website.

How will we use your data?

We may use data in the following situations:

• To provide you with information, products or services that you request from us or that we feel you may be interested in, and where you have consented to be contacted for such purposes.

•To provide you with services based on where you are located, such as advertising, search results, and other content tailored to you. To improve our services and to provide better and more personalized services.

•To ensure that our site content is presented in the most effective way for you and the device you are using to access our site.

• To notify you of changes to our site.

• For any other reason we deem necessary to enhance your browsing experience on the website.

• To administer incentive programs and fulfill your requests for these incentives, and/or to allow you to participate in competitions and notify you in the event of a win.

How can you access and modify data?

You can access a wide range of data about your account and your interactions with the site for the purpose of viewing and, in some cases, updating the data.

Examples of data you can easily access on the site:

• Updated data regarding your most recent purchase orders.

• Personally identifiable data (including name, email, password, correspondence, and personal advertising preferences).

• Payment settings (including credit card information).

You may opt out of receiving future marketing communications from us at any time by adjusting your customer correspondence preferences, through the unsubscribe link in email communications. To shop through the mobile site, you will need to adjust your notification settings.

In addition, our system will place cookies when you log in to the site to ensure an enjoyable and smooth user experience across the site. You can deactivate cookies by changing your browser settings. If you disable cookies, this will affect how our site functions and you may not be able to access or use some or all of the functions on the site. For example: Performance cookies collect information about how you use the site – that is, which pages you visit most often – which allows us to provide you with targeted and relevant choices that enhance your browsing and use of the site experience.

We may retain a copy of the data for the purposes of complying with laws, in particular when you update information where we retain a copy of the previous data for our records.

Retaining and deleting data:

retention
We retain your Personal Data for as long as necessary to provide you with Acwady Services and for Acwady’s legitimate and essential business purposes, such as:

•Maintaining the performance of the Acwady service

•Make data-driven business decisions about new features and offerings

•Comply with our legal obligations

•Conflict Resolution

Delete
If you close your account or ask us to close your account, we will delete your personal data or anonymize you so that you can no longer be identified, unless we are obligated to retain some of the data or still need to use it for a legally justified reason.

Here are some examples of where we are legally permitted or required to retain some of your personal data:

•If there is an unresolved issue with your account, such as a pending credit, unresolved claim, or…

1. The account must be registered with the full name to avoid rejection of your requests in the future.

2. You can only use the e-voucher/gift card once.

3. E-vouchers and gift cards are case sensitive. Please enter the code exactly as shown.

4. Any form of CD keys, gift cards, or prepaid cards, which were viewed from the Aquadi4 Card account, or were delivered via email or mobile message, are not subject to return or exchange at all.

5. Acwady and its affiliates do not bear any responsibility for wrong purchases made by you, due to negligence and/or entering false/incorrect information, which may result in damages/losses. By purchasing any e-voucher/gift card from the Acwady store, you may I fully understand/acknowledge and accept Akwadi’s disclaimer of liability.

6. When requesting direct balance shipping services, you acknowledge that you must carefully read the product description and confirm that the electronic goods you have purchased are correct.

7. During the electronic goods redemption period, if the value of the goods is more than the amount mentioned in your account or in the payment and checkout process, Akwadi is authorized to settle the balance directly on your account.

8. After delivery, Acwady is not responsible for any loss or damage to the electronic goods purchased through the Acwady store, and any loss or damage that the buyer may suffer for this reason, knowing that Acwady does not bear any responsibility for any card that was not valid if it exceeds 15 days. .

9. The program points earned according to the Loyalty Program Guide and any other applicable source have a validity period starting from the date the points are credited to the user’s account and up to three months if the points are earned from purchasing transactions in the application, while the validity period of the points earned from prizes provided by Aquadi and others It is valid for two weeks only, and if it is not used during the specified period, it will be automatically deducted from the user’s points balance, noting that the validity period can be tracked through the points record shown on the site.

10. The company reserves the right to amend the loyalty program at any time without prior notice, including the benefits of the loyalty program and the terms and conditions related to it.
– Customers are responsible for staying informed of the terms and conditions of the program and any amendments that may occur to them. His continued participation in the loyalty program will constitute acceptance of those amendments.
– The company may cancel the loyalty program partially or completely without prior notice, and all unredeemed points will be lost without the company bearing any responsibility or liability.
– The company has the right to cancel the loyalty program for a customer if it deems, in its reasonable opinion, that he has violated the terms and conditions of the site, committed fraudulent behavior, provided false or misleading information to the company, or insulted the company or one of its employees on any social media, and he will lose in these cases. Listed are all the benefits he has received and any right to use them.
– Aquadi4Card Company has the right to delete the existing wallet balance partially or completely if it was obtained through fraudulent means, and Aquadi reserves the right to amend the balance without consulting the customer in the cases mentioned previously.

11. The purchase will be executed when the transaction is correct and not suspicious. Any purchase on the site that is under any suspicion will be stopped immediately and will not be executed. The full amount will be returned to the transferred account, without referring to the customer. The customer’s membership will be suspended, and all his information will be sent to the Cybercrime Department to complete the legal procedures regarding this matter. .

12. It may take up to three weeks to return the amount to its owner if the request is not executed.

13. By registering on the site, you agree to receive messages containing offers and discounts for the products displayed on the site.

14. When purchasing from the Buy and Win section, the winner must publish on his social media accounts that he is the winner of the draw, in order to ensure the transparency and credibility of Awadi in the draw process.

13. If the customer requests to recover an amount that was transferred from one bank to another, Aqwadi does not bear commissions or transfer fees.

15. The request will not be executed in the event of transfer from multiple bank accounts.

16. In some cases, your request may not be approved for several reasons, for example if the product you wish to purchase is not available or if the product is priced incorrectly or if the order turns out to be fraudulent. We will refund your payment for orders that are not accepted or are cancelled. Before we agree to the process, we may ask you to provide additional information, including but not limited to, phone number and address or official documents proving your identity.

17. When purchasing or sending an email, you agree to receive any emails from us.

18. If the customer uses a discount coupon in the purchasing process, then no points will be calculated in that process.

19. Any gift or promotional code that the customer may receive as a reward is valid for 3 days unless otherwise stated in the advertisement details.

20. Kawadi and its affiliates have the right to make any amendments or changes to the site or application and to the policies and agreements related to the site, including the privacy policy as well as the document for the terms and conditions of service.

Please be aware that all our cards are digital codes and cannot be returned or refunded once purchased and delivered. So please make sure you choose the right product, with the correct store country and the correct currency before purchasing it, as we cannot refund or exchange products that have been sent to the customer. The reason for this is that we have no guarantee that the code, which is delivered immediately after purchase, remains unused. thanks for understanding!

However, we offer a refund guarantee for our digital codes. In case the sent code does not work, we will do everything to help you solve this problem. Customer service can be reached through on-site chat.

If the order is approved to be returned after ensuring that the cards have not been used, the order value will be returned via the Akwadi website wallet only.